Terms of Service
These Terms of Service ("Terms") set out the conditions under which you may access and use the funquestio website, operated by Reachimpex UG (haftungsbeschränkt), including all orders, content, and functionality available through the site. By browsing our website or completing a purchase, you accept and agree to these Terms in full. If you do not agree with any part of them, please stop using the website.
1. COMPANY DETAILS
Trading Name: funquestio
Legal Entity: Reachimpex UG (haftungsbeschränkt)
Commercial Register Number: HRB 798252
Registered Court: Amtsgericht Stuttgart
Business Address: Bismarckstraße 18, 74072 Heilbronn, Germany
Email: info@funquestio.com
2. ACCEPTANCE OF TERMS
By using this site, you confirm that you are at least 18 years of age (or are using the site with a parent's or guardian's consent), that you have the legal capacity to enter into contracts, that you intend to use the website only for lawful purposes, and that all information you provide to us is truthful and complete.
3. PERMITTED USE OF THE SITE
You agree that you will not: breach any applicable law or regulation; attempt to gain unauthorized access to our systems, accounts, or data; interfere with or disrupt the security or performance of the website; introduce viruses, malware, or other harmful code; deploy bots, crawlers, or scraping tools without our prior authorization; engage in fraudulent or misleading conduct; or infringe upon the rights of any third party. Violation of these conditions may result in suspension or termination of your access to the site.
4. PRODUCT DESCRIPTIONS
We take reasonable care to ensure that product listings, images, specifications, and pricing are accurate and current. That said, product photos are for illustrative purposes and actual appearance may differ slightly depending on your screen; technical specifications (such as battery capacity, output wattage, or dimensions) are manufacturer-provided and may vary within standard tolerances; stock availability can change without advance notice; and we reserve the right to correct any pricing, listing, or availability errors. Minor cosmetic or manufacturing variances in electronic devices are normal and do not constitute a product defect.
5. PLACING ORDERS
Submitting an order through our website constitutes an offer to purchase from funquestio, which we may accept or decline at our discretion. We reserve the right to cancel orders affected by pricing or stock errors, decline transactions we reasonably suspect to be fraudulent, and impose purchase limits per customer where necessary. Where an order is cancelled after payment has been received, the paid amount will be refunded using the original payment method.
6. PRICING AND PAYMENT
All prices displayed on the site are subject to change without prior notice. Orders will only be processed once payment has been successfully completed. We reserve the right to decline or reverse any transaction suspected of being fraudulent. Where legally required, applicable taxes will be displayed at checkout.
7. SHIPPING
Delivery terms are detailed in our separate Shipping & Delivery policy. Estimated delivery timeframes are provided in good faith but may be impacted by factors outside our control, including courier delays, customs clearance, extreme weather, public holidays, or broader supply chain disruptions.
8. RETURNS AND CANCELLATIONS
Return requests, order cancellations, and refunds are handled in accordance with our Refund & Returns policy and Cancellation policy, alongside applicable German and EU consumer protection legislation. Nothing stated in these Terms restricts any statutory rights you are entitled to as a consumer.
9. INTELLECTUAL PROPERTY RIGHTS
All content published on this website — including but not limited to product photography, descriptions, logos, branding elements, layout, and written text — belongs to funquestio / Reachimpex UG (haftungsbeschränkt) or its licensors, and is protected by applicable copyright and trademark law. Reproducing, copying, or commercially exploiting this content without our prior written permission is not permitted.
10. CONTENT YOU SUBMIT
Where you submit reviews, ratings, or other content to our website, you grant funquestio a non-exclusive, worldwide, royalty-free right to use, reproduce, and publish that content for promotional and business purposes. You warrant that any content you submit is truthful, lawful, and does not infringe the rights of others. We reserve the right to remove submitted content at our sole discretion.
11. LINKS TO THIRD-PARTY SITES
Our website may contain links to external websites or third-party services. funquestio bears no responsibility for the content, functionality, security, or privacy practices of these third parties, and your use of any linked service is entirely at your own risk.
12. DATA PROTECTION
Any personal data you share with us is handled according to our Privacy Policy. Using our website indicates your consent to this data handling.
13. NO WARRANTY
Except where prohibited by law, this website and all content made available through it are provided on an "as is" and "as available" basis. We make no guarantee that the site will operate without interruption or error, that its content is continuously accurate, or that it is free from harmful elements.
14. LIABILITY
To the extent permitted under applicable law, funquestio / Reachimpex UG (haftungsbeschränkt) will not be held liable for indirect, incidental, or consequential losses arising from your use of the site, product purchases, shipping delays, or technical malfunctions. This limitation does not apply to liability that cannot legally be excluded, such as liability arising from intent, gross negligence, or harm to life, body, or health.
15. INDEMNITY
You agree to indemnify and hold harmless funquestio / Reachimpex UG (haftungsbeschränkt) and its representatives from any claims resulting from your breach of these Terms, misuse of the site, or violation of a third party's rights.
16. EVENTS BEYOND OUR CONTROL
funquestio will not be held responsible for delays or non-performance caused by circumstances beyond our reasonable control, including natural disasters, governmental actions, supply chain interruptions, internet or network outages, labor disputes, or public health emergencies.
17. UPDATES TO THESE TERMS
These Terms may be revised periodically. Any changes become effective as soon as they are published on our website, and continued use of the site after publication indicates your acceptance of the updated Terms.
18. APPLICABLE LAW
These Terms are governed by German law, with the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). Consumers based within the EU retain the benefit of any mandatory consumer protection rules of their home country, and nothing in these Terms restricts a consumer's right to pursue legal action in their local courts where legally entitled to do so.
19. HOW TO REACH US
Trading Name: funquestio
Legal Entity: Reachimpex UG (haftungsbeschränkt)
Commercial Register Number: HRB 798252, Amtsgericht Stuttgart
Address: Bismarckstraße 18, 74072 Heilbronn, Germany
Email: info@funquestio.com
By continuing to browse or use the funquestio website, you confirm that you have read, understood, and accepted these Terms of Service in full.